Shipping policy

4. Customs & Import Fees

• Purchasers are responsible for any customs duties, taxes, or import fees assessed by their country upon arrival.
  
  

• By placing an order, you consent to the import process and any associated charges.
  
  

5. Multiple Parcels

• To optimize logistics, we may split large orders into multiple shipments.

• In this case, you will receive a separate tracking number for each parcel.
  
  

6. Address Accuracy

• Your Responsibility: Please ensure your shipping address is entered correctly at checkout.
  
  

• Due to our rapid processing, changes to the shipping address can only be accommodated within a very short timeframe.
  
  

• If you notice an error, contact us immediately so we can attempt to correct it before dispatch.
  
  

7. Lost or Stolen Packages

• If tracking indicates delivery but you have not received your package, please first file a claim with the carrier.

• For assistance or guidance on filing a claim, reach out to our Customer Support team via the contact page.