Shipping Policy

SHIPPING POLICY

1. Shipping Rates

  • Free Shipping: We proudly offer free shipping on every order.

2. Shipping Methods

  • US & European Warehouses: Packages are sent via USPS or the applicable national postal service.

  • Other Regions: Depending on origin and destination, we may use other reputable carriers and postal services.

3. International Shipping

  • We ship to over 185 countries and islands worldwide.

  • If your country is not currently supported, we will contact you promptly to discuss alternatives.

4. Customs & Import Fees

  • Purchasers are responsible for any customs duties, taxes, or import fees assessed by their country upon arrival.

  • By placing an order, you consent to the import process and any associated charges.

5. Multiple Parcels

  • To optimize logistics, we may split large orders into multiple shipments.

  • In this case, you will receive a separate tracking number for each parcel.

6. Address Accuracy

  • Your Responsibility: Please ensure your shipping address is entered correctly at checkout.

  • Due to our rapid processing, changes to the shipping address can only be accommodated within a very short timeframe.

  • If you notice an error, contact us immediately so we can attempt to correct it before dispatch.

7. Lost or Stolen Packages

  • If tracking indicates delivery but you have not received your package, please first file a claim with the carrier.

  • For assistance or guidance on filing a claim, reach out to our Customer Support team via the contact page.