Return Policy

RETURN POLICY

This policy explains our processing times, estimated delivery windows, and how we keep you informed every step of the way.

1. Order Processing

  • Processing Time: Orders are typically processed within 1–3 business days before handoff to the carrier.

2. Estimated Delivery Times

Destination Region

Estimated Delivery Window

United States, United Kingdom

10–15 business days

Canada, Europe

10–15 business days

Australia, New Zealand

10–21 business days

Note: These estimates begin after our 1–3 day processing period and do not account for potential customs delays.

3. Tracking Information

  • Once your order ships, you’ll receive an e‑mail containing your tracking number and a link to the carrier’s tracking portal.

  • If you haven’t received tracking details within 5 business days of placing your order, please contact us.

4. “No Information Available” Status

  • Some carriers take 1–5 business days to update tracking records after handoff.

  • If it has been more than 5 business days since shipment and your tracking still shows no updates, contact our support team for further assistance.

 

 

Thank you for choosing us. If you have any questions about this policy, please don’t hesitate to reach out via our contact page.